Privacy Policy

1. Introduction

Aurex Real Estate ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our real estate advisory services, in compliance with the Digital Personal Data Protection Act, 2023 (DPDP) of India and applicable regulations.

2. Information We Collect

We may collect the following types of information:

• Identity Data: First name, last name, title.
• Contact Data: Email address, telephone numbers, billing/residential address.
• Financial Data: Investment budgets and project preferences (for advisory purposes only).
• Technical Data: IP address, browser type and version, time zone setting, location data, and operating system used to access our website.
• Usage Data: Information about how you use our website, products, and services.

3. How We Collect Your Data

We collect data through:

• Direct Interactions: When you fill out forms on our website, subscribe to our newsletters, or request property consultations.
• Automated Technologies: As you interact with our website, we automatically collect Technical Data using cookies, server logs, and similar technologies (e.g., Google Analytics, Meta Pixel).

4. How We Use Your Data

Your personal data is used for the following purposes:

• To provide and manage our real estate advisory services.
• To connect you with verified tier-1 developers (e.g., Godrej, Vinayak) regarding specific property inquiries you initiate.
• To personalize your experience and deliver relevant property recommendations.
• To administer and protect our business and website (including troubleshooting, data analysis, and system maintenance).
• To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

5. Data Sharing and Third Parties

We do not sell your personal data. However, to fulfill your requests, we may share your data with:

• Real Estate Developers: If you explicitly express interest in a specific project, we share your contact details with the respective developer's official CRM to facilitate site visits or bookings.
• Service Providers: IT and system administration providers, and CRM platforms used internally by Aurex Real Estate.
• Regulatory Bodies: When legally required by WBRERA (under agent registration: WBRERA/RA/KOL/2025/000141) or other Indian government and tax authorities (GSTIN: 19AAECH9410Q1ZZ).

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees, agents, and contractors who have a business need to know and are subject to a duty of confidentiality.

7. Your Legal Rights

Under the DPDP Act, you have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact our Data Protection Officer at support@aurexrealestate.in.

8. Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us provide a better experience and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.